If your order is not marked as 'Completed' or 'Shipped' when it should be, please email firstname.lastname@example.org to fix this problem.
If you ordered the "Any 3" or "Any 5" bundle deals, one of our staff will email your order to the email address on your account, upon receipt of payment. Due to limitations with this website's software, automatic downloads (as described above) are not available for custom bundles so we must send them to you manually. If you don't receive your purchase in a timely manner, please email email@example.com.
Note: If you mixed in other items that require payment, and your order isn't marked 'Completed', just place a separate order for free items; otherwise you may have to wait for the rest of the order to ship.